Advisory Council is playing a...

 Advisory Council is playing a pivotal role in improving the quality of services provided by the Authority.
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Advisory Council, established by the Authority with the mandate to translate the public's voice into institutional change, engaged with the community to assess the services being delivered and to facilitate discussions aimed at resolving existing challenges.
April 11, 2019 (4/3/2019 E.C.)
The Advisory Council of the Addis Ababa Food and Medicine Authority is actively contributing to the enhancement of the institution’s services and operational practices. It does so by monitoring the Authority’s performance, voicing the concerns and needs of the public, and identifying gaps in service delivery.
Today, members of the Authority’s Advisory Council held a joint meeting based on their 2019 (E.C.) work plan. During the session, they discussed the activities outlined in the plan, the strategies for implementation, and the Council’s future involvement. Composed of members drawn from various segments of society, the Advisory Council serves as a bridge between the institution and the public. It fulfills this role by conveying the voices of service users to the institution, monitoring and overseeing service delivery, and providing constructive feedback regarding observed strengths and shortcomings.
Ms. Tigist Bedada, Director General of the Authority, who attended the discussion, highlighted the significant contribution of the Advisory Council. She noted that the Council plays a vital role by closely following the institution’s activities, relaying public inquiries and grievances, and offering input to help rectify identified gaps.
The Director General further emphasized that the Council’s work—carried out independently and collaboratively—is essential for improving the institution’s services. By presenting findings from its observations and suggesting potential solutions, the Council contributes to strengthening the institution’s accountability, transparency, and quality of service.
The Authority, for its part, stated that it will work in coordination with the Advisory Council, paying close attention to the inputs provided, taking corrective measures to address identified gaps, and further bolstering existing strengths.
Finally, regarding the 2019 E.C. [Ethiopian Calendar]... A common understanding has been reached to implement the Advisory Council’s work plan in an integrated manner—incorporating inputs gathered during the discussion—to strengthen monitoring and oversight activities, and to further enhance the role of public participation in improving the institution’s performance.